PRIVACY POLICY

Last updated: November 18th, 2025

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Greenheart Productions, LLC (“Greenheart Productions,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our emails, attend our events, or interact with us in any way.

By using our website, you consent to the practices described in this policy.

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1. Information We Collect

Information You Provide​

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We may collect personal information that you voluntarily give us, including:

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• Name

• Email address

• Phone number

• Billing and payment information (processed securely through third-party providers)

• Mailing address (if you choose to provide one)

• Any messages or inquiries submitted through contact forms

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Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

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• IP address

• Browser type

• Device type

• Pages viewed

• Date/time of visits

• Referring websites

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This information is collected through cookies and similar technologies.

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Information from Third-Party Services

If you interact with:

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• Ticketing platforms (e.g., Ticket Tailor)

• Email marketing platforms (e.g., Wix Email Marketing, Mailchimp)

• Payment processors (e.g., Stripe, PayPal)

• Social media platforms

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those services may share limited information with us consistent with their privacy settings and your preferences.

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2. How We Use Your Information

We may use information we collect to:

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• Provide information about performances, events, and programming

• Process ticket sales, donations, or registrations

• Communicate with you regarding updates and announcements

• Improve website functionality and user experience

• Analyze usage to understand our audience and community impact

• Comply with legal obligations

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We do not sell your information. Ever.

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3. Sharing Your Information

We may share information with:

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• Service providers who help us operate (ticketing, email, web hosting, payment processing)

• Professional partners (such as co-producing theatre companies) only as necessary for the event or program

• Government or legal authorities when required by law

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All partners are required to protect your information and use it only for the purposes described.

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4. Cookies & Tracking Technologies

Cookies help us:

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• Track website usage

• Understand visitor behavior

• Improve site content

• Deliver a better website experience

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You can manage cookie preferences in your browser settings.

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5. Your Choices

You may:

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• Unsubscribe from emails at any time using the link at the bottom of any message

• Request to update, correct, or delete personal information

• Disable cookies through your browser

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6. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.
If we learn that we have collected such information, we will delete it promptly.

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8. External Links

Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.
We encourage you to review their own policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time.
Revisions will be posted with the updated date at the top.

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10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:​ greenheart.theatre@gmail.com